What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?

If GE's strategy of investment in China is wrong, it represents a loss of a billion dollars, perhaps a couple of billion dollars. If it is right, it is the future of this company for the next century.

Trust happens when leaders are transparent.

Great leaders love to see people grow. The day you are afraid of them being better than you is the day you fail as a leader.

One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.

No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.