That's all managing is: just coming up with the right questions and getting the right answers.

Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can't - you can't put a wall up around here. We tried that in the '30s. It didn't work.

Not surprisingly, work-life moaners tend to be a phenomenon of below-average performers.

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.

Real change agents comprise less than 10% of all business people.

Control your own destiny or someone else will.

You measure your people and you take action on those that don't measure up.