Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.
Jack WelchThe productivity now at universities is terrible. Tenure is a terrible idea. It keeps them around forever and they don't have to work hard.
Jack WelchMy bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.
Jack WelchThe biggest opportunity for big companies has come by far in the digitization of internal processes.
Jack Welch