Control your own destiny or someone else will.

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.

Shun the incremental and go for the leap.

For a large organization to be effective, it must be simple.

I was never the smartest guy in the room. From the first person I hired, I was never the smartest guy in the room. And that's a big deal. And if you're going to be a leader - if you're a leader and you're the smartest guy in the world - in the room, you've got real problems.

Genuine leadership comes from the quality of your vision and your ability to spark others to extraordinary performance.

Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.