Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.
Jack WelchAny jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.
Jack WelchWillingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
Jack WelchA leader's role is not to control people or stay on top of things, but rather to guide, energize and excite.
Jack Welch