Someone, somewhere has a better idea.

Leading a big company means never allowing a company to take itself too seriously.

Good leaders have a generosity gene.

When all is said and done, teaching is what I try to do for a living.

Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.

When employees underperform, a leader tells them so.

Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.