The difference between a good leader and a great leader is humility.

True leadership has people who follow when they have the freedom not to.

People are not your most important asset....the right people are.

You must ask, "What do we mean by great results?" Your goals don't have to be quantifiable, but they do have to be describable. Some leaders try to insist, "The only acceptable goals are measurable," but that's actually an undisciplined statement. Lots of goals-beauty, quality, life change, love-are worthy but not quantifiable. But you do have to be able to tell if you're making progress.

Get the right people on the bus, the wrong people off the bus, and the right people in the right seats...

Managing your problems can only make you good, whereas building your opportunities is the only way to become great.

Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company. It's not that Level 5 leaders have no ego or self-interest. Indeed, they are incredibly ambitious-but their ambition is first and foremost for the institution, not themselves.