It is more important to know who you are than where you are going, for where you are going will change as the world around you changes.
James C. CollinsWe learned that a former prisoner of war had more to teach us about what it takes to find a path to greatness than most books on corporate strategy.
James C. CollinsI see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.
James C. CollinsBe rigorous about your HR decisions. There is a difference between rigorous and ruthless.
James C. Collins