...leaders who do not hold their people accountable to a set standard are, in effect, thieves and liars. Thieves because they are stealing from the stockholder who pays them to hold people accountable, and liars because they pretend that everything is OK with their people when in fact everything is not OK.

Our top-down pyramid style of management is a very old concept borrowed from centuries of war and monarchies.

we must never forget that people buy into the leader before they buy into a mission statement.

Serving others breaks you free from the shackles of self and self-absorption that choke out the joy of living.

Authority: The skill of getting people to willingly do your will, because of your personal influence.

As leaders we do not create growth. The best we can do is create an environment that is conducive to growth. It is like planting a garden. You do not cause the seeds to grow. To grow is their natural purpose in life.

A rut... is little more than a coffin with the ends kicked out.