INTENTIONS + ACTION = WILL

Authority: The skill of getting people to willingly do your will, because of your personal influence.

A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on the people, maybe eats their lunch, and flies away.

Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.

Forgiving behavior is dealing with situations as they arise in an assertive manner and then letting go of any lingering resentment. As the leader, if you are not able to let go of the resentment, it will consume you and render you ineffective.

Who then is the greatest leader? The one who has served the most.

INTENTIONS - ACTION = SQUAT