It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.

I think the biggest single thing that causes difficulty in the business world is the short-term view. We become obsessed with it. But it forces bad decisions.

Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.

In the final analysis, you get what you pay for.

You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that.

It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.

Technology helps us become more efficient and productive but our business still has a lot of art as opposed to strictly science.