The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.
No is easier to do. Yes is easier to say.
You don't need to win every medal to be successful.
How can you expect someone to get a good day's work if they are interrupted all day?
Before you dismiss a beginner's work, remember how much you sucked when you started. You probably sucked worse, actually.
The best feature of a product should really be the customer service.