It's simple until you make it complicated.
[Facebook and Twitter] aren't the real problems in the office. The real problems are what I like to call the M&Ms, the Managers and the Meetings.
Projections are just bullshit. They're just guesses.
"Easy" is a word that's used to describe other people's jobs.
The best feature of a product should really be the customer service.
Every time something slips through the cracks, the cracks get bigger.