Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else
You don't need to win every medal to be successful.
What you do is what matters, not what you think or say or plan.
The best feature of a product should really be the customer service.
It's simple until you make it complicated.
"Easy" is a word that's used to describe other people's jobs.