What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

[Facebook and Twitter] aren't the real problems in the office. The real problems are what I like to call the M&Ms, the Managers and the Meetings.

How can you expect someone to get a good day's work if they are interrupted all day?

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

Every time something slips through the cracks, the cracks get bigger.

Before you dismiss a beginner's work, remember how much you sucked when you started. You probably sucked worse, actually.

Unless you are a fortune-teller, long-term business planning is a fantasy.