Research we've done seems to indicate that people who are on the Net like the idea that they don't have to leave what they are reading to go buy something.

Charlie Rose is the ultimate ad.

It's very fascinating, it's very addictive, and it's incredibly challenging. You're never satisfied. It's kind of like advertising. You're never satisfied

I can't say the advertising model is obsolete yet but it doesn't make a lot of sense in the long range.

We don't have titles on our business cards. No one really gets any special treatment. No one gets a corner office to put pictures of their family and their dog in.

The intellectual architecture means focusing on doing great work instead of focusing on agency politics.

Second, we're spending a huge amount of money on technology so that everyone can check out laptops and portable phones. We're spending more money to write our existing information into databases or onto CD-ROM.