If you're long-term oriented, customer interests and shareholder interests are aligned.

The death knell for any enterprise is to glorify the past -- no matter how good it was.

What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.

Though we are optimistic, we must remain vigilant and maintain a sense of urgency.

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.

Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.