If you're long-term oriented, customer interests and shareholder interests are aligned.

We are at the 1908 Hurley washing machine stage with the Internet.

I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures.

It is very difficult to get people to focus on the most important things when you're in boom times.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

What's dangerous is not to evolve.

There's so much stuff that has yet to be invented. There's so much new that's going to happen. People don't have any idea yet how impactful the internet is going to be and that this is still Day 1 in such a big way.