If you're long-term oriented, customer interests and shareholder interests are aligned.

If you double the number of experiments you do per year you're going to double your inventiveness.

Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

Focusing on the customer makes a company more resilient.

Strip malls are history.