People loved their horses, too. But you don't keep riding your horse to work just because you love it.

Obsess about customers, not competitors.

We are at the 1908 Hurley washing machine stage with the Internet.

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

We've got thousands of investors counting on us. And we're a team of thousands of employees all counting on each other. That's fun.

People loved their horses, too. But you don't keep riding your horse to work just because you love it.

For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!