Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.

What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

Things never go smoothly.

We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.

We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

There is no map, and charting a path ahead will not be easy. We will need to invent, which means we will need to experiment.

All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.