Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.

Your brand is formed primarily, not by what your company says about itself, but what the company does.

We are pioneers and the history of pioneers is not that good.

People who were right a lot of the time were people who often changed their minds.

People who are right most of the time are people who change their minds often

I try to spend my time on areas that I think are important for the future, and where I think I can add value.

I'm skeptical that the novel will be "re­invented." If you start thinking about a medical textbook or something, then, yes, I think that's ripe for reinvention. You can imagine animations of a beating heart. But I think the novel will thrive in its current form. That doesn't mean that there won't be new narrative inventions as well. But I don't think they'll displace the novel.