My view is there's no bad time to innovate.

I don't know about you, but most of my exchanges with cashiers are not that meaningful.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

I’d rather interview 50 people and not hire anyone than hire the wrong person.

It is very difficult to get people to focus on the most important things when you're in boom times.

Our garage was basically science fair central.