My view is there's no bad time to innovate.

We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.

Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.

I'm going to go do this crazy thing. I'm going to start this company selling books online.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.