People don't want gadgets, they want services.

If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

E-mail has some magical ability to turn off the politeness gene in a human being.

I think there are going to be a bunch of tablet-like devices. It's really a different product category.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

I told all of our original investors that they would lose their money for sure.

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.