People don't want gadgets, they want services.

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

If you can't feed a team with two pizzas, it's too large.

Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.

All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.

It's hard to find things that won't sell online.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.