One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
Jeff BezosAmazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.
Jeff BezosThere are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.
Jeff BezosThe common question that gets asked in business is, why? Thatโs a good question, but an equally valid question is, why not?
Jeff BezosPercentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
Jeff BezosI wanted to project myself forward to age 80 and say, โOK, Iโm looking back on my life. I want to minimise the number of regrets I have.โ And I knew that when I was 80, I was not going to regret having tried this. I was not going to regret trying to participate in this thing called the Internet that I thought was going to be a really big deal. I knew that if I failed, I wouldnโt regret that. But I knew the one thing I might regret is not ever having tried. I knew that that would haunt me every day.
Jeff Bezos