We are our choices. Build yourself a great story.

You don't choose your passions; your passions choose you.

It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today

Though we are optimistic, we must remain vigilant and maintain a sense of urgency.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

It is very difficult to get people to focus on the most important things when you're in boom times.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.