If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail; you have to be willing to think long term; and you have to be willing to be misunderstood for long periods of time.

We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.

For people who are readers, reading is important to them.

One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about.

If you want to be inventive, you have to be willing to fail.

Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.