If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.

If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.

Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.

If you want to be inventive, you have to be willing to fail.

We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.