I don't want to use my creative energy on somebody else's user interface.

You don't want to negotiate the price of simple things you buy every day.

I'm skeptical that the novel will be "re­invented." If you start thinking about a medical textbook or something, then, yes, I think that's ripe for reinvention. You can imagine animations of a beating heart. But I think the novel will thrive in its current form. That doesn't mean that there won't be new narrative inventions as well. But I don't think they'll displace the novel.

You can work long, hard, or smart, but at Amazon.com you can’t choose two out of three.

We change our tools and then our tools change us.

Lowering prices is easy. Being able to afford to lower prices is hard.

Invention requires a long-term willingness to be misunderstood.