If you have a business model that relies on customers being misinformed, you better start working on changing your business model.

The death knell for any enterprise is to glorify the past -- no matter how good it was.

I'm skeptical that the novel will be 're-invented.'

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

I don't buy stocks, I make stocks.

Ebooks had to happen.

Your brand is what people say about you when you're not in the room