I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
Our point of view is we will sell more if we help people make purchasing decisions.
People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.
Our garage was basically science fair central.
Things never go smoothly.
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.