It's hard to find things that won't sell online.

I don't want to use my creative energy on somebody else's user interface.

Our garage was basically science fair central.

You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.

Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.

We change our tools and then our tools change us.

You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.