I'm not prepared to make any multi-decade commitments.
Effective process is not bureaucracy. Bureaucracy is senseless process.
Work hard, have fun and make history.
Advertising is the price you pay for unremakable thinking.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.