If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.

There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.

I love my life. I love being an inventor.

We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.

Go to bed early and wake up early. The morning hours are good.

Cleverness is a gift, kindness is a choice.