If you're going to invest in an Internet stock, you must be a long-term investor.
Part of company culture is path-dependent. It’s the lessons you learn along the way.
Ebooks had to happen.
I love my life. I love being an inventor.
I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.