Failure comes part and parcel with invention. It’s not optional.

When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.

For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!

I'm not prepared to make any multi-decade commitments.

I try to spend my time on areas that I think are important for the future, and where I think I can add value.

No, communication is terrible!

Teachers, who are really good create that environment where you can be very satisfied by the process of learning. If you do something and you find it a very satisfying experience then you want to do more of it. The great teachers somehow convey in their very attitude and their words and their actions and everything they do that this is an important thing you're learning. You end up wanting to do more of it and more of it and more of it. That's a real talent some people have to convey the importance of that and to reflect it back to the students.