If you think about the long term then you can really make good life decisions that you won’t regret later.

If you're not doing something that people will remark on, then it's going to be hard to generate word of mouth.

It’s very important for entrepreneurs to be realistic. So if you believe on that first day while you’re writing the business plan that there’s a 70 percent chance that the whole thing will fail, then that kind of relieves the pressure of self-doubt.

Determine what your customers need, and work backwards.

Am I going to regret leaving Wall Street? No. Will I regret missing the beginning of the Internet? Yes.

I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.

But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.