But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.
Jeff BezosYour brand is formed primarily, not by what your company says about itself, but what the company does.
Jeff BezosWe're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.
Jeff Bezos