We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.

Your brand is formed primarily, not by what your company says about itself, but what the company does.

You don't choose your passions; your passions choose you.

Ebooks had to happen.

Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.

We can't be in survival mode. We have to be in growth mode.