Cleverness is a gift, kindness is a choice.

On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.

For many people, extended reading sessions on an LCD display cause eyestrain.

I'm skeptical that the novel will be "re­invented." If you start thinking about a medical textbook or something, then, yes, I think that's ripe for reinvention. You can imagine animations of a beating heart. But I think the novel will thrive in its current form. That doesn't mean that there won't be new narrative inventions as well. But I don't think they'll displace the novel.

We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork.

Cultures, for better or worse, are very stable.

You don't chose your passion, your passion choses you