To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.

I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.

Cleverness is a gift, kindness is a choice. Gifts are easy-they're given after all. Choices can be hard.

Am I going to regret leaving Wall Street? No. Will I regret missing the beginning of the Internet? Yes.

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.

If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a straightforward number. Cash flow is what will drive shareholder returns.

People who are right most of the time are people who change their minds often