Focusing on the customer makes a company more resilient.
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
Be proud of your choices, not your gifts.
A company shouldn't get addicted to being shiny, because shiny doesn't last.
If you double the number of experiments you do per year you're going to double your inventiveness.
The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.