The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.

There is no map, and charting a path ahead will not be easy. We will need to invent, which means we will need to experiment.

The framework I found which made the decision incredibly easy was what I called — which only a nerd would call — a “regret minimization framework.” So, I wanted to project myself forward to age 80 and say, “Okay, now I’m looking back on my life. I want to have minimized the number of regrets I have.”

Everything you are comes from your choices.

We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

The Internet is disrupting every media industry...people can complain about that, but complaining is not a strategy. And Amazon is not happening to book selling, the future is happening to book selling.

For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!