Strip malls are history.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.

Invention is by its very nature disruptive. If you want to be understood at all times, then don't do anything new.

For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!

Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.

I try to spend my time on areas that I think are important for the future, and where I think I can add value.

Things never go smoothly.