Strip malls are history.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.

Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.

You know, we love stories and we love narrative; we love to get lost in an author's world.

I believe you have to be willing to be misunderstood if you're going to innovate.

If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail; you have to be willing to think long term; and you have to be willing to be misunderstood for long periods of time.