Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.

We can't be in survival mode. We have to be in growth mode.

Cleverness is a gift, kindness is a choice.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.

Good ideas will always get funded, so that's not going to be a problem. But you will see that it will be harder and harder for bad ideas to get funded.

My view is there's no bad time to innovate.