Determine what your customers need, and work backwards.

The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.

Invention requires a long-term willingness to be misunderstood.

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

It's not an experiment if you know it's going to work.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

It's hard to find things that won't sell online.