Focusing on the customer makes a company more resilient.

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

I love my life. I love being an inventor.

Do something you're very passionate about, and don't try to chase what is kind of the "hot passion" of the day.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

You don't want to negotiate the price of simple things you buy every day.

What consumerism really is, at its worst is getting people to buy things that don't actually improve their lives.