Focusing on the customer makes a company more resilient.
Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
Our garage was basically science fair central.
I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
You're not going to make Hemingway better by adding animations.
The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.