If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

The balance of power is shifting toward consumers and away from companies The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller amount into shouting about it, marketing it.

People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.

I'm not prepared to make any multi-decade commitments.

I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.

I don't buy stocks, I make stocks.

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.