Am I going to regret leaving Wall Street? No. Will I regret missing the beginning of the Internet? Yes.

No, communication is terrible!

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

You're not going to make Hemingway better by adding animations.

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.

You know, we love stories and we love narrative; we love to get lost in an author's world.

There'll always be serendipity involved in discovery.