You can't be a winner if you're a whiner...wiener.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Your mental attitude is your motivation and your inspiration.

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.