The best thing you can give as a leader is a reason to trust. People want to trust. They're hungry for it. But they're selective. They'll only give it to a motivator, a communicator, a teacher, a real person. Someone who in good times and bad always does the right thing.

Enron and 9/11 marked the end of an era of individual freedom and the beginning of personal responsibility.

Seeing people in person is a big part of how you drive any change process. You have to show people a positive view of the future and say "we can do it"

The reason people come to work for GE, they want to be apart of something bigger than themselves, they want to work for a company that makes a difference, a company that is doing great things in the world.

Managing innovation better may be the only way out of the abyss called commodity hell.

Live with passion. Live with purpose.

The best thing you can give as a leader is a reason to trust. People want to trust. They're hungry for it. But they're selective. They'll only give it to a motivator, a communicator, a teacher, a real person. Someone who in good times and bad always does the right thing.