If the only common thread you have as an industrial company is the fact that you think you're well managed, you can still be a pretty good company, but you're not going to be a dominant company, a competitive company over time.

And people is the most important part of my job. I spend one third of my time on people.

Really, the one thing that actually works - you know, state-run communism may not be your cup of tea, but [China's] government works.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

Enron and 9/11 marked the end of an era of individual freedom and the beginning of personal responsibility.

In business as in life, sometimes bad things happen to good people, and sometimes good things happen to bad people. But over time, if you play long enough, everybody gets what he deserves - good and bad.

The most important thing I've learned since becoming CEO is context. It's how your company fits in with the world and how you respond to it.