User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

Giving something your time isn't the same as giving it your attention.

A journalist and an information architect face exactly the same problem - how to give shape to the pile of information in front of you in a way that will make it easy and natural for people to comprehend. I can't imagine any better preparation for the work I do now.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

As much as we may want to withdraw into a world of pure problem solving, we have to acknowledge that the most successful architectures are the ones you can actually convince someone to implement.

Effective communication is a key factor in the success of your product.

Ajax is an important development for Web applications, and its importance is only going to grow.