Your attitude is a choice.

The first step to leadership is servanthood.

I do a lot of conferences, a lot of leadership training. For about six or seven years I've been making this statement - every time I make it, I can see people just kind of - it's just one of those light bulb moments.

What am I doing with the gifts that have been given and the opportunities that are mine to make things better for others? I think it's always - success has to be beyond the person who is themselves working for personal success. It's also got to be helping someone else.

To lead yourself, use your head; to lead others, use your heart. Always touch a person's heart before you ask him for a hand.

A great leader has the ability to instill within his people confidence in themselves.

We fail, not because of big problems, but because of small purposes.