If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.

People who don't make mistakes are no bloody good to you at all.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.